Privacy Policy

DETAIL Mountain State ("we", "our", or "us") values your privacy. This policy explains how we collect, use, and protect your information, especially when it involves youth participants under the consent of a parent or legal guardian.

1. What Information We Collect

We may collect:

- Full name of the athlete and parent/guardian

- Email and mobile phone number (parent/guardian only)

- Billing and payment info

- Training preferences and history

- Device/browser info (via website or athlete portal)

2. How We Use the Information

Your data may be used to:

- Register and manage athlete memberships

- Send schedule updates, reminders, and performance tips

- Deliver training resources (including via our Athlete Portal)

- Process payments and manage billing cycles

- Comply with legal and safety obligations

3. SMS & Email Opt-In Details

By submitting your contact information and checking the consent box, you (as the parent or legal guardian) agree to the following:

3.1 SMS Consent

You consent to receive recurring marketing, informational, and transactional SMS messages from DETAIL Mountain State and its partners:

- Messages may be sent via automated technologies (e.g., autodialers, CRM platforms)

- Message frequency may vary

- Text “STOP” to (681) 202-6808 to unsubscribe

- Msg & data rates may apply

- Consent is not a condition of enrollment or purchase

- You confirm you are the account holder and at least 18 years old

3.2 Email Consent

You consent to receive marketing, informational, and transactional emails:

- Sent through manual or automated email tools

- Each email includes an unsubscribe link

- Consent is not a condition of enrollment or purchase

4. Data Security Practices

We take reasonable measures to protect your data using:

- Encrypted storage systems

- Secure third-party platforms

- Access control and internal privacy procedures

5. Cookies & Tracking

Our website may use cookies or third-party tracking tools (e.g., analytics) to monitor usage, improve experience, and troubleshoot. You can adjust your browser settings to disable cookies if preferred.

6. No Sharing of SMS Opt-Ins

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for their own marketing purposes.

7. Your Rights

As a parent or legal guardian, you may:

- Request access or correction of your personal info

- Withdraw consent at any time

- Request deletion (unless retention is required by law)

- Contact us at [email protected] to make any request

8. Children’s Privacy

We do not directly collect personal information from children under 13. All registration, communication, and data collection is conducted with verified parental/guardian consent. Youth participants access our services under adult authorization only.

9. Media Release

With your consent, we may use images or video of your child in promotional materials, without naming or tagging unless separately permitted. No compensation will be provided. You may opt out of media use at any time by contacting us.

10. Third-Party Platforms and External Sites

As part of our athlete experience, we offer access to additional resources hosted on third-party platforms.

These include:

- Athlete Portal — app.coachiq.io
Our digital training resources — including skill development courses, mental performance modules, and athleticism programs — are hosted on CoachIQ, a third-party sports coaching platform. While access to this portal is often provided to members as part of their training program, some content may be offered as optional upgrades or separate purchases. CoachIQ manages its own platform, policies, and data practices. All activity on this portal is governed by CoachIQ’s Terms of Service and Privacy Policy. We recommend reviewing those policies before using the platform or entering personal/payment information.

- Merch Store — byanymeansgsc.com

Our online store for apparel and gear is hosted on a separate website and managed independently from our training platform. Any purchases made through this site are subject to its own terms and data collection policies.

We may share limited contact information (such as your name or email) with these platforms strictly for account creation or access purposes. DETAIL Mountain State does not collect or store any payment information submitted through these external sites.

11. Policy Updates

We may update this policy at any time. Changes will be posted with a new effective date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: DETAIL Mountain State

By phone number: ((681) 202-6808

By mail: 233 Lowe Drive, Shepherdstown WV 25443